About us > Our Philosophy
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It is difficult in such a fiercely competitive industry to identify which factors give the edge over competitors, but at Quadric we believe we can. Our philosophy is based on understanding our customer needs and doing what we say we will do. Our experience tells us that the lowest entry price is not necessarily the best exit price and we pride ourselves in working alongside the Design Team to find the right building solution and product for the customer. This is achieved through Value Engineering and untraditional "open book" methods, which may frighten our competitors. We know that acting openly and fairly may not win us every project but we can control the final destiny of the Client's funds in this manner. It is still difficult however to break the myth that many contractors have left before us, that of the rogue builder. It is still common for our Clients and their Design Teams to commit to a project, obtain planning, design and commit funds, before there is any contractor input, which is a process that commonly causes conflict. We strongly believe in the benefit of pre-construct involvement, to assist with buildability, maintenance issues and alternative products. We would never profess to get it right every time but our enthusiasm and energy takes the process forward that much easier. The success of what we do, is demonstrated in our repeat orders, the negotiated work and the partnering projects we undertake. Our customer satisfaction is very important to us and we continue to strive for improvement in this area, upon which our future is founded. |
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